Do ‘Quality Assurance’ (QA) and ‘Quality Control’ (QC) mean the same? We give some background to how both terms arose and look closer at the difference between QA & QC.

There is more to delegating than just passing a task to a less senior colleague. Done properly, it can enrich the work lives of both you and your subordinate, as well as benefit your organization.

Stress is something everyone faces but not everyone is efficient in coping with it. Here are a few tips that may help.